Privacy Policy | 1x bet Official

Last Updated: 2026-08-23

Privacy at a Glance

What we collect: Identity, payment, and technical data needed to run your account.
Why we collect it: To verify your age/identity, process payments, and prevent fraud.
Who sees it: Only us and our trusted payment and technical service providers.
Retention: We keep data as long as your account is active or as required by Philippine law.
Your Control: You can request access or deletion via our support channels.

Introduction and Scope

This Privacy Policy describes how 1x bet handles the personal information of users located in the Philippines. It applies to all data collected through our website and associated services.

This policy does not extend to third-party websites. If you click a link that directs you away from our platform, we recommend reviewing the privacy policies of those external sites, as we have no control over their data practices.

Personal Information We Collect

We only collect data that is necessary to provide a secure and legal gaming environment.

Account & Identity Data

Username, email, and contact details to manage your profile and communicate updates.

Verification Documents

Government-issued IDs used to confirm your identity and ensure you meet the legal age requirement.

Payment Data

Transaction history and payment method details required to process deposits and withdrawals.

Gaming Activity

Records of your wagers, game preferences, and transaction logs to ensure fairness and security.

Technical Data

IP address, browser type, device identifiers, and operating system for security and optimization.

Support Communications

Records of your interactions with our support team to resolve account issues.

How We Collect Data

Information is gathered through three primary channels:

Directly from you: When you register an account, complete KYC verification, or contact support.
Automatically: Using cookies and similar technologies when you navigate our platform.
Partner Providers: Through our partner payment providers and technical services to validate transactions.

Why We Use Data

We process your information for the following specific purposes:

Account Management: Creating and maintaining your user profile.
Financial Transactions: Processing deposits and withdrawals securely.
Compliance: Verifying your age and identity to prevent underage gambling.
Security: Detecting and preventing fraud, money laundering, and multi-accounting.
Personalization: Optimizing the user interface based on your preferences.
Legal Obligations: Fulfilling reporting requirements applicable to gambling operators in the Philippines.
Marketing: Sending promotional offers only if you have explicitly opted-in.

When We Share Data

We do not sell your personal data. We share information only with:

Service Providers: Partner payment processors, identity verification services, and technical infrastructure providers.
Legal Authorities: When required to comply with a valid legal request or applicable laws in the Philippines.

How We Protect Data

We implement robust security measures to safeguard your information:

Encryption: Use of secure protocols for data in transit.
Access Control: Strict internal permissions limiting data access to authorized personnel only.
Isolation: Sensitive payment data is isolated from general account information.
Monitoring: Continuous security monitoring to detect and mitigate potential threats.

Cookies and Tracking

We use cookies to enhance your experience and maintain site security. For a detailed explanation of the types of cookies we use and how to manage them, please visit our Cookie Policy.

Your Rights

Depending on the nature of the data, you have the following rights:

Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion & Portability: Request the removal of your data or its transfer to another service.
Objection: Object to specific types of data processing.
Consent Withdrawal: Withdraw your consent for marketing at any time.

To exercise these rights, please contact our support team via the channels available on this site. Note that some data must be retained even after account closure to comply with gambling and anti-money laundering regulations.

How Long We Retain Data

Personal data is retained for the duration of your active account lifecycle. Once an account is closed, we continue to store specific records for the timeframe required by applicable law in the Philippines.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover an account belongs to a minor, the account will be permanently closed and any funds will be handled according to our terms.

Parents or guardians who believe a minor has created an account should report this immediately through our Support page.

Cross-Border Transfers

Some of our technical and payment providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are applied to maintain the security and confidentiality of your data during transfer.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates are published directly on this page. We encourage you to check the "Last Updated" date at the top of the page to ensure you have the most current information.

Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please reach out to us through our official Support channels. Our team is available to assist you with all privacy-related inquiries.