Operators are legally required to verify the age and identity of every player before funds are moved. This mandatory process, known as KYC (Know Your Customer), is designed to prevent underage gambling, stop fraudulent activities, and ensure that your withdrawals are sent only to you.
To complete this, you will typically be asked to provide documents from the following categories: a government-issued photo ID, a recent proof of address (such as a utility bill), and proof of ownership for your payment method. When submitting these, ensure you take clear, high-resolution photographs. Avoid using flash that creates glare, and make sure all four corners of the document are visible and not cropped, as blurred images may lead to delays.